RETURN REQUESTS

Please email us within 7 days of receiving your order to request a return. Once your request is approved, your planner must be mailed back within 7 days.

 

RETURN REQUIREMENTS

Planners must be unused, in brand-new condition, and returned in their original packaging. Items showing signs of use, writing, or damage are not eligible for a refund.

 

RETURN SHIPPING & REFUNDS

Customers are responsible for return shipping costs. Once we receive and inspect your return, we’ll issue a refund to your original payment method within 7 days, minus a $10 restocking fee. Original shipping charges are nonrefundable.

 

HOW TO START A RETURN

Email cleaningcoachcompany@gmail.com with RETURN in the subject line. Please include your order number and reason for the return. We’ll reply with instructions and our return shipping address.

 

DAMAGED OR DEFECTIVE ITEMS

If your planner arrives damaged or has a manufacturing defect, please contact us within 7 days of receiving your order so we can make it right.